Consumer Health Data Privacy Notice

This Consumer Health Data Privacy Notice (the “Consumer Health Notice”) supplements the Pin Health Privacy Notice and explains how we collect, use, disclose, and otherwise processes Consumer Health Data (as defined below) of residents of the state of Washington or Nevada, or individuals whose Consumer Health Data is collected in those states through our Services.

This Consumer Health Notice does not address privacy practices relating to Pin Health job applicants, employees, and other personnel. Please note that this Consumer Health Notice is not a contract and does not create any legal rights or obligations not otherwise provided by law.

Our Collection and Use of Consumer Health Data

The term “Consumer Health Data” as used in this Consumer Health Notice means any personal information that is linked or reasonably linkable to you and that identifies your past, present, or future physical or mental health status as defined in the Washington My Health My Data Act or the Nevada Consumer Health Data Privacy Law (the “Consumer Health Privacy Laws”). The Consumer Health Data we collect depends on the context of your interactions with us and, in most cases, is information that you decide to share with us or which we derive from your facial scan with your consent. Consumer Health Data does not include information that is considered deidentified under the Consumer Health Privacy Laws.

Examples of Consumer Health Data that we may collect include:

• Information you share about your health-related conditions, symptoms, experiences, diagnoses, or treatments.
• Information we collect from your wearable devices, with your consent.
• Test samples and results that we process as part of our Services.
• Other information that may be used to infer or derive data related to the above or other health-related information.

We may process and/or use your Consumer Health Data (including with your consent where required by the Consumer Health Privacy Laws) for the following purposes:

• To manage and provide the Services.
• To manage, provide, maintain, and improve our business.
• To respond to your questions, concerns, and other requests for assistance.
• To customize your browsing experience on the Services.
• For market research and providing insights into reproductive preferences.
• To build and enhance consumer profiles.
• To provide targeted offers that may be of interest to you.
• To create anonymous, aggregated, or de-identified data.

We may also combine your Consumer Health Data with other personal data we collect directly from you or receive from other sources.

Sources of Consumer Health Data

The Consumer Health Data we collect depends on the context of your interactions with our Services and, in most cases, is information that you decide to share with us.

We and our service partners may collect this type of information over time and across third-party websites and mobile applications. For more information, please see the Our Collection and Use of Personal Data section of our Privacy Notice.

Our Disclosure of Consumer Health Data

We may share the categories of Consumer Health Data set forth above as follows:

• To Our Affiliates: We are able to offer you the Services we make available because of the hard work of our team members across Pin Health entities. To provide our products and facilitate our services, Pin Health entities disclose Consumer Health Data to other Pin Health entities for purposes and uses that are consistent with this Consumer Health Notice.
• To Health Care Providers: If you opt to share your Consumer Health Data with healthcare providers outside of Pin Health, we will share your information in accordance with your instructions.
• To Other Customers, Family Members, and Designated Third Parties: If you choose to share some of your Consumer Health Data with family members or other customers via our Services, we may share this Consumer Health Data with those individuals designated by you.
• To Business Partners: We may share Consumer Health Data with our business partners, or we may allow our business partners to collect Consumer Health Data directly from you in connection with our services. Our business partners may use your Consumer Health Data for their own business and commercial purposes, including to send you information about their Services.
• To Service Providers: We engage other third parties to perform certain services on our behalf in connection with the uses of Consumer Health Data described in the sections above. Depending on the applicable services, these service providers may process Consumer Health Data on our behalf in order to assist us in providing the Services.
• In relation to Business Transactions: We may take part in or be involved with a business transaction, such as a merger. We may disclose Consumer Health Data to a third party during the negotiation of or in connection with such a transaction. 
• In relation to Legal Obligations and Rights: We may disclose Consumer Health Data to third parties in connection with the establishment, exercise, or defense of legal claims; to comply with laws or to respond to lawful requests and legal processes; to protect our rights and property and the rights and property of others, including to enforce our agreements and policies; to detect, suppress, or prevent fraud; to protect the health and safety of us and others; or as otherwise required by applicable law.
• With Your Consent: We may disclose Consumer Health Data about you to  other service providers or publicly with your consent or at your direction. For example, with an individual’s consent or at their direction we may post their testimonial on our Services. With your consent, we may also share your Consumer Health Data with other business partners to facilitate your access to treatments or services recommended by your healthcare provider.

Your Privacy Rights

The Consumer Health Privacy Laws provide the following rights with respect to Consumer Health Data we collect about you: 

• Right to Access / Confirm: You may have the right to confirm whether we are collecting, sharing, or selling Consumer Health Data about you and with whom we may be disclosing such Consumer Health Data, and to access such data.
• Right to Withdraw Consent: If you have provided your consent for our processing or sharing of your Consumer Health Data, you may have the right to withdraw your consent.
• Right to Delete: You may have the right to request that we delete your Consumer Health Data and that all third parties to whom we have disclosed your Consumer Health Data delete such data.

How to Exercise Your Privacy Rights

To exercise any of the privacy rights set forth above or to review or request changes to data, please submit a request to privacy@pin.health.

Before processing your request, we will need to authenticate your identity. To authenticate your identity, we will generally require matching a minimum amount of information you provide us with the information we maintain about you in our systems. This process may require us to request additional information from you, including, but not limited to, your email address and phone number.

In certain circumstances, we may decline a request to exercise the rights described above, particularly where we are unable to authenticate your identity or locate your information in our systems. If we are unable to comply with all or a portion of your request, we will explain the reasons for our decision.

Appealing Privacy Rights Decisions

If your request to exercise a right under the Consumer Health Privacy Laws is denied, you may appeal that decision by contacting us at privacy@pin.health. If the appeal is unsuccessful, you may raise a concern or lodge a complaint with the applicable State Attorney General:

• Washington: www.atg.wa.gov/file-complaint
• Nevada: www.ag.nv.gov/Complaints/File_Complaint/

Changes to this Consumer Health Data Privacy Notice

We may update this Consumer Health Notice from time to time. When we make changes to this Consumer Health Notice, we will notify you by changing the date at the beginning of this Consumer Health Notice. If we make material changes to this Consumer Health Notice, we will notify individuals by email to their registered email address, by prominent posting on this website or our other platforms, or through other appropriate communication channels. All changes shall be effective from the date of publication unless otherwise specified.